What makes us stand out
Our customers are central to everything we do. We strive to offer the best in customer service that exceeds expectations and delights our customers.
Our online store www.beaconlighting.com.au offers our customers the flexibility to shop when and how they want, with almost 2000 SKUs online, products can be delivered to customers homes anywhere in Australia for free (for orders over $100). Customers can shop online with the peace of mind of a 30-day return policy and a dedicated customer service team with phone and live chat support. Our website is a great resource tool for our customers providing useful product specifications and information on energy saving, informative videos and a regularly updated blog.
As a Beacon VIP, customers enjoy access to exclusive offers, the latest trends and sneak peeks of our new product ranges before the general public. Plus our Beacon VIPs save 10% off the RRP price of globes always.
In Home Lighting Design Service
Our Accredited Lighting Consultants are experts in interior design and decoration. They visit our customers’ homes to help them develop their ideas, offer great lighting advice, design guidance and provide practical solutions to reduce energy consumption.
Customers can bring their plans into our showrooms where an Accredited Lighting Consultant will help them with all their home lighting needs from selecting beautiful fittings for just one room to the whole house.
Trade Accounts and Trade Club
Beacon Lighting offers a charge account service and generous discounts to all our valued trade customers. Approved applicants are also encouraged to join our exclusive Trade Club where members can shop discounted Trade prices, accrue points as they shop which is converted into Beacon Cash.